989db Terms and Conditions

1. General Terms

These terms and conditions ("Terms") form a legally binding agreement between the 989db platform and its users. By accessing or using the 989db website, you are considered to have fully accepted these Terms.

It is your responsibility to read these Terms in full before registering on our platform. If you disagree with any part of these Terms, please do not use our services.

989db reserves the right to change these Terms at any time. Continued use of the platform after any changes means you have accepted the updated Terms.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be 21 years of age or older to register and use 989db's services. Use of our platform by minors is strictly prohibited.

2.2 One Account Policy

Each person may open only one account. Any attempt to open multiple accounts using the same identity, device, IP address, or payment method will result in those accounts being closed and any associated bonuses being cancelled.

2.3 Registration Requirements

• You must provide accurate and truthful information at the time of registration.
• Accounts may not be transferred to third parties.
• Maintaining the security of your account is your own responsibility.
• Your password must not be shared with anyone.
• If you suspect unauthorized access to your account, you must notify support immediately.

3. Account Verification (KYC)

989db may verify your identity at any time to ensure security and prevent fraud. The following documents may be required for verification:

• A clear photo of your National Identity Card (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Proof of ownership of the payment method used.

989db reserves the right to hold withdrawals until verification is complete. Failure to submit documents or submission of false documents will result in account closure.

4. Deposits and Withdrawals

4.1 Deposit Rules

• The minimum deposit amount is ৳300 (per method).
• Accepted payment methods: bKash, Nagad, and Rocket.
• You must provide the correct transaction reference number when making a deposit.
• Deposits from third-party accounts will not be accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawals are typically processed within 10 to 45 minutes.
• Withdrawals will only be sent to verified accounts.
• Withdrawals may be held if fraudulent activity is suspected.

4.3 Limitations

989db reserves the right to reject any transaction or hold it for review, particularly if unusual activity is detected. Compliance with anti-money laundering policies is part of our obligations.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members can receive a bonus of up to 120% on their first deposit, up to a maximum of ৳5,000. This bonus requires a 15x wagering requirement.

5.2 General Bonus Terms

• A bonus is applicable only once per account.
• Withdrawals from a bonus are not permitted until the wagering requirement has been met.
• Multiple bonus offers cannot be claimed at the same time unless specifically permitted.
• If bonus abuse is found, the bonus and any associated winnings will be cancelled.
• 989db reserves the right to change or withdraw promotional offers.

5.3 VIP Program

Regular players can participate in our VIP program. The program has four tiers, each offering weekly cashback benefits:

• Bronze — up to 0.3% cashback per week.
• Silver — up to 0.6% cashback per week.
• Gold — up to 0.9% cashback per week.
• Platinum — up to 1.2% cashback per week.

Advancement to a VIP tier depends on your overall gaming activity and participation on the platform. Contact live chat for more details.

6. Betting and Gaming Rules

6.1 General Betting Rules

Once a bet is confirmed, it cannot be changed or cancelled. 989db reserves the right to cancel any bet where incorrect quotes or odds were displayed due to a technical error.

6.2 Sports Betting

• Bets can be placed on various popular sports including cricket, football, and kabaddi.
• If a match is abandoned or postponed, the bet amount will be refunded.
• The official result of the relevant sport will be considered final for the purpose of determining outcomes.

6.3 Casino Games

Our casino section offers live casino, slots, and various table games. Each game has its own rules, and the rules set by the provider are final. If a game is left incomplete due to a technical error, we will make every effort to provide a fair resolution.

7. Prohibited Activities

The following activities are strictly prohibited on the 989db platform:

• Creating multiple accounts to take advantage of bonuses.
• Any attempt to manipulate the bonus system.
• Money laundering or conducting any illegal financial activity.
• Gaining unfair advantage through hacking, cracking, or software interference.
• Use of bots or automated software.
• Harassing or defrauding other users.
• Exploiting platform loopholes or bugs for unfair advantage.

8. Account Suspension and Closure

8.1 989db's Rights

989db reserves the right to suspend or close any account without prior notice in the following circumstances:

• In the event of a breach of these Terms.
• On suspicion of fraudulent activity.
• In the event of registration using false information.
• If a user fails to cooperate with the verification process.

8.2 User Rights

You may voluntarily close your account at any time. To do so, contact us via live chat or email. You will be given the opportunity to withdraw your valid balance before the account is closed, unless there is an allegation of fraud.

9. Responsible Gaming

989db is committed to responsible gaming. We believe gambling should be for entertainment purposes only, not as a solution to financial problems.

• A deposit limit setting feature is available.
• A self-exclusion option is available.
• If problematic gaming behaviour is identified, the support team will actively provide assistance.

We strictly manage the age verification process to ensure the protection of minors. Users under the age of 21 will not be permitted to use the platform.

10. Privacy and Data Protection

We place the highest importance on protecting your personal information. Your data is kept secure through SSL encryption and modern security technology.

We do not sell your information to third parties. However, information may be shared in specific circumstances as part of legal obligations or to prevent fraud.

For more details about our privacy practices, visit the Privacy Policy page.

11. Dispute Resolution

11.1 Complaints Process

For any dispute or complaint, please contact our support team first. We take all complaints seriously and work toward a fair resolution.

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

11.2 Finality of Decisions

In resolving disputes, the decision of the 989db authority will be considered final. In disputes regarding game outcomes, game logs and server records will be treated as the definitive evidence.

12. Changes to Terms

989db reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice will be posted on the platform.

If you continue using the platform after updated terms and conditions have been published, you will be considered to have accepted the new terms and conditions. Therefore, you should visit this page regularly.

By reading these terms and conditions, you will be considered to have fully understood and accepted them. If you have any doubts or questions, please contact the 989db support team.